yes! you get free shipping & returns
We currently carry sizes XS through 2X. Please see our size chart section and fit guide section for more detailed information
Please see our size chart section and fit guide section for more detailed information on finding the perfect size and fit. Email us at hello@alanaathletica.com if you have any specific questions, and we’d be happy to help.
Please see our size chart section and fit guide section for more detailed information on finding the perfect size and fit. Email us at hello@alanaathletica.com if you want some extra help!
We are always looking for ways to enhance and expand our product offerings, and welcome any feedback on our products, philosophies and/or practices at hello@alanaathletica.com.
You should have received an order confirmation and order shipment notification to the email or phone number that you provided during checkout. In those emails, you can track the status of your order. If you’re still unsure about your order status, email us at hello@alanaathletica.com and we’d be happy to provide an update.
There is a limited amount of time that you can update or change your order. Once the warehouse begins processing your order, we can no longer change it. Email us at hello@alanaathletica.com. to check if your order can be updated or changed.
There is a limited amount of time that you can cancel your order before it ships. Once the warehouse begins processing your order, we can no longer cancel it. Email us at hello@alanaathletica.com. to check if the order can be cancelled.
No. You can order with a registered account or as a guest. We recommend that you create an account as it will be more convenient to track and manage your orders.
Your shipping options and charges vary based on your destination and shipping selection during checkout. Please refer to our shipping section for more details.
Yes, we ship internationally! We want create a truly global Alana community, so no matter where you are, we’ll come to you. At checkout, prices will include duties and taxes, but we cannot guarantee no additiional charges from customs or shipping providers.
For some products, you’ll see an option to add your email to a waiting list. Just click the "Waitlist" button and we’ll send you an email notification when it’s back in stock. If the product is out of stock, and you don't see a "Waitlist" button, email us at hello@alanaathletica.com. Include the style name, color and size you are looking for in your email. One of our team members will respond with an update of inventory availability as quickly as possible.
You will be able to enter a promotional code during the checkout process. Promotions may be limited to purchases from eligible products or minimum orders. Promotional offers do not apply to collaborations or gift card purchases. Only one promotional code may be used per order. All promotions are available for a limited time during indicated dates, and only while supplies last.
Yes! You can find our gift card options here.
We accept returns for up to 30 days after you have received your items. Items must be unworn. We want you to love your Alana products, so please contact us if you are unhappy with your purchase for any reason. We’ll do our best to make it right.
Please refer to our returns & exchanges section for more details. Exclusions apply.
We accept exchanges for up to 30 days after you have received your items. Items must be unworn. We want you to love your Alana products, so please contact us if you are unhappy with your purchase for any reason. We’ll do our best to make it right.
Please refer to our returns & exchanges section for more details. Exclusions apply.
Sale products can be returned and exchanged. Please refer to our returns & exchanges section for more details. Exclusions apply.
Gift orders are subject to the original return policy. If you are the gift receiver, you will need the order information to proceed and will be able to request an exchange or a store credit only. Gift cards are not refundable. Please refer to our returns & exchanges section for more details. Exclusions apply.
If you have received a damaged, defective, or incorrect item, submit all details through our returns & exchanges section. We’ll take care of you!
Only orders placed on alanaathletica.com will be accepted for a refund or exchange as long as they are within the return policy conditions. Any item purchased at a retail store must be returned through that location according to that store's return policy.
It takes our warehouse 1-2 weeks to receive and process your refund or exchange. The time it takes for refunds to appear in your bank account or PayPal account will vary.
Our primary material is a highly durable, flexible, comfortable 300-400 GSM poly/spandex blend interlock fabric that is luxuriously smooth inside and out. It has a very high modulus and recovery (meaning it stretches and returns to its shape extremely well for lasting support), is highly resistant to pilling, thinning and fading, and features all-over moisture-wicking and antimicrobial technology to stand up beautifully to your active lifestyle. We use a variety of secondary fabrics depending on the purpose of each product, but you can rest assured that they’re of the highest quality, wear after wear.
We suggest machine washing in cold water with similar colors and tumble dry low. Just like other advanced technical fabrics, our products perform best when washed and dried without the use of fabric softeners.
We work with small to medium-sized production houses only (25-50 total headcount).
Our production houses are currently located in the surrounding areas of Colombo, Sri Lanka.
Our production houses employ women, giving them fair wages for their work, proper nutrition, and a humane work environment. Many of these women are working to support themselves and their families, and we ensure that they are able to do that, and treated with respect.
We evaluate manufacturing partners on three key dimensions:
Each of these dimensions are thoroughly evaluated across multiple criteria (including but not limited to fair wages, safety standards, cleanliness, working conditions, training and development) by our team through extensive site visits and interviews, ultimately resulting in an evaluation report. For detailed evaluation reports, email us at hello@alanaathletica.com.
Alana is the feminine form of the Gaelic name, Alan. It means ‘rock’, ’noble’, ‘harmony’, and ‘cheerful’. Alana is thought of as a woman who is not easily pushed. She never compromises her principles; takes life slow and easy, but enjoys every minute. She is a natural leader, and no stranger to hard work. She symbolizes symmetry, harmony, and impact.
The island of Sri Lanka is in the form of a teardrop. Our logo is four single tear drops combined to make one central tear drop, because the strength of connection and support is more powerful than any single force.
To sign up for our ambassador program, visit our become an ambassador section. For questions, email us at ambassadors@alanaathletica.com.
Visit our become a retail partner section for more information.
Visit our where to find us section for details on where you can find us around the globe!
We're currently working on our new referral program - stay tuned!
Visit our careers section for upcoming career opportunities, or send us your resume to hello@alanaathletica.com so we can keep you in mind for future job openings.
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